OT~ skip please, if you aren't interested in an off topic post.
I hope that the FBI gives Ms. Mertz what is called an After Action Review in the military. In that they sit her down, make her watch frame by frame what she did and point out to her what she did wrong and inform her what she will do next time she is in that position.
As for Ms. Lorimer. I hope that the student body, the alumni, and the community at large speaks out about her inappropriate demeanor. She may not have the skills to be in front of the camera. In that case, another should take her place in the future. The ppl in charge won't take action unless they are told that her demeanor was offensive. IMHO.