Luckily, trained professionals are trained to empathize, not sympathize. There
is a difference.
I don't believe medication alone can solve her problems; she needs a therapist who's willing to talk to her. She doesn't need anymore people talking
at her. JMO.
I also hope that the professionals assigned to her are able to teach her new coping skills and offer the support she needs. For whatever reasons, she reached a level of desperation she couldn't handle. It's easier for psychiatrists, psychologists, and therapists to help people in these situations than it is for friends and family members. They're able to empathize and provide support without reinforcing the negative feelings about herself she already has or getting themselves enmeshed in them.
Maybe I'm an optimist, but I have faith that she can be helped and will continue to wish only the best for her. It seems that most of us here agree on that.