I just sent my daughter at text. She is an RN now (graduated 2 years ago) but prior to that for 5 years she worked for a company that she sold EMR systems (most popular one used in the southeastern states). She trained Dr.'s and all staff how to use them and make the transition from paper charts to EMR. Idk if she is working at the hospital today or not. As soon as I hear from her, I will get her to add some clarity here for us. One thing I do know is her company had 2 systems - one was strictly for documenting patient charts and the other was designed to handle the billing. 90% of the offices bought both, however I believe there were a few that only used the EMR for documentation. Update ASAP. She just called me.
Okay, she was at work and couldn't talk long. She did add some clarity though and offered to read this thread when she had time, but that will probably not be until tomorrow. (Her husband is a football coach and they have an out-of-town game tonight). She is not a member here but reads so I will be posting what she told me. Excuse the rough notes because I was asking the basics and just quickly jotting down her answers in a word doc.
For clarity, I filled her in on the following: problems patients having receiving their medical records since the death of Dr. Sievers, advised her that MS was office manager and surviving spouse, that CWW was tech guy employed by RHHC and who has been charged for Teresa's murder and that LE had seized the office computers almost immediately after her death.
Q: Considering LE seized the office PC's, wouldn't there have to be a back up somewhere?
A: Yes. By law (she then specified by our state law but felt like it would have to be the same everywhere because of the importance). Everything is backed-up on the company (provider's) EMR system. (offsite from the practice - whoever they bought from and held the contract).
Q: Okay, so how could MS get those records?
A: Simple. He contacts the EMR provider. They have all records. The company's back up will be comprehensive and will show everything. Even the stuff that had been previously entered, if later deleted.
Q: Can records be transferred electronically?
A: Sure. Send as uploaded file. Almost all systems can do that, even if a different EMR provider. Although some systems may vary. (She was talking about sending records directly to another doctor)
Q: How easy is it to create fake accounts?
A: Very simple. Especially easy if no insurance is being billed.
Q: So, it would be easy to use the EMR fraudulently?
A: Much easier if nothing is going to be submitted to an insurance company for audit.
Want to note that she knows absolutely nothing about this case and I didn't have time to fill her in on anything other that the points I posted above. I realize my questions were vague and her answers will probably only lead to more questions from y'all. She was in a big hurry and couldn't talk long so I just asked the bullet points. I'm sure she will read this all in context when she has time and can fill in the blanks.