I worked as a nanny for almost ten years, and sadly, it is very common. I cannot tell you how many times I was instructed to give a child some sort of medicine when they absolutely did not need it (for the record, those jobs never did last long and I NEVER gave medicine to said child)...
you can send a text from a computer through e-mail. I think it depends upon your service provider though. I only know of the program we use at work, it's called v-text.
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