Grandmother kept on hold for six hours

[Casshew]

A woman stayed on hold for more than six hours when she rang her benefits office.

Patricia Pattison, 54, clung on to the phone while doing housework, chatting to a friend and having her nails painted.

The Leicester grandmother said: "They said they were busy but I'm not looking forward to my phone bill."

The Department for Work and Pensions has apologised reports The Sun.


http://www.ananova.com/news/story/sm_1146412.html?menu=

 

[vicktor]

I would not give them the benefit of the doubt(or any other benefit) for that matter.