Hi Eyes & Suzanne - I see both of you as loving people who want to always see the best in someone. This a fabulous trait and one that I share with you. But there are times when we come across people and circumstances in life that force us to remember that not everyone can 'keep it together'; we have a lot of crime in this world and that means a lot of people are committing it.
They all have loved ones who care -
but it doesn't make them any less harmful to society. 
Your points about Terri having shreds of good and being viewed positively by her friend on the video, are valid to the core.
Your belief that the friend on the video is sincere and whose son loved Terri - is spot on. She did think that and she still does. This is normal. We would
expect to find good things in people, no matter what they have done. And that includes Terri Horman. I am sure she brought joy to some people's lives, some of the time. Don't most all of us do that? One would hope.
In nearly every criminal case since time immemorial, the perpetrators have people supporting them . In some cases, fervent supporters
and a lot of them. It can take years before some of those people change their minds. It can take insurmountable evidence, for some.
Current examples of this include Casey Anthony & Joran Van der Sloot. While these are famous top of the mind cases, there are thousands every day with the same result - where loving people simply cannot see their child or partner or friend as a murderer.
We studiers of true crime should expect in every criminal case that we will hear from people who could never fathom their 'someone' could do anything so horrible, to anyone.
This is normal. With some exceptions, those loved ones and supporters believe it with all their heart and are being honest about it. That's the only part of the person they ever saw - the wonderful, good side.
Sometimes the support and belief can be so strong for a criminal, that many perpetrators stay married, get married in prison, have parents who believe in them to the point of mortgaging their lives for an appeal; they have siblings, exes, children, and on down the line who cannot bring themselves to see the truth at first. Sure, many of these fall off the fence over time, but in the end, it is still very common to see support from some, forevermore. The number dwindles across the course of the case but still, it is rare for all of them to find the courage to accept it.
This 'natural and expected support model' happens in every case for a reason:
People are not single-faceted beings; each of us has different roles we play (sister, brother, mother, father, aunt, grandmother, husband, wife, significant other, nephew, boss, old high school friend, co-worker, teacher) and we have people in our lives who play these same roles for us. We can even excel to the max on many of these roles and miserably fail in another. We are fluid beings over time too, we can change dramatically based on circumstances. Often this is positive and equates to growth and maturity in us as we age and learn and synthesize. But sometimes people unravel. And sometimes they just snap. The intertwining circumstances of a certain area of someone's life can go haywire for them and it mixes and moans and adjusts in just a certain way that it ends up spelling disaster.
In a case like this where no one saw it coming (perhaps not even Terri herself), it is natural to want to dig for all the good we can find in her,
but in the end, our advocacy must be for those who suffer at the expense of others - and that means having the courage to look at the upsetting facts too, and reason accordingly.
Kyron's step-mother is involved in his disappearance. No matter how fond of her some people still might be.
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