Mony Mony
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- Apr 17, 2013
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Just want to clarify...
They can and do what? lol
I have also had my bank account (and credit card) frozen when things did not look "normal" and looked fraudulent and it required a call from me to unfreeze. This is not what happened in this case though I don't think, because I am pretty sure they would have record of that.
What I question is, that if I call my bank.... I give them my account number and ask them a question about my account, is the bank computer system going to log that employee accessing my account? I believe they would. If they didn't, I would not want my bank account in said bank lol
The way I understood the Union Bank lady is: if somebody calls to the branch and asks a question, the person may or may not enter a note of that event/question. But if a person calls the main bank call center, then in that case, a note will be made regarding the details of the call.
I don't think they said or implied the keystroke access wouldn't be available. It is HIGHLY doubtful a teller or bank employee would remember a routine call even just after a day or two.