http://www.cbc.ca/news/canada/toronto/lbgt-advocacy-agency-apology-1.4446546
New [h=1]Top LGBT agency issues apology for 'comedy of errors' in Alloura Wells case[/h]
[h=3]The 519 was told in mid-August that the remains of a transgender person had been found in ravine[/h] By Lucas Powers, CBC News Posted: Dec 13, 2017
Many within the LGBT community were stunned to learn that The 519 had knowledge that a transgender person had been found dead, yet the agency did not contact other relevant organizations in the city to let them know.
"The community was talking about Alloura missing at the time that body was discovered. There are frontline staff that knew. But nobody did anything," said Monica Forrester, a transgender activist who knew Wells. Forrester was once an employee of The 519.
"[The 519] should have pushed for answers. They have a responsibility to all the communities that they serve," she added.
Through her own efforts to help identify the remains, Price personally contacted other agencies — such as Maggie's Toronto Sex Workers Action Project — to notify them of her grisly discovery.
"They were absolutely shocked to learn that I'd already told The 519," Price said. "It was extremely disheartening because no one seemed to be doing much about it."
Morris said The 519 will be working with other organizations in the city to develop a missing persons protocol of their own that may help police in future cases involving members of the LGBT community and sex workers.
"We could have done better," he added.
The agency is also launching a "special joint executive and senior leadership task force" that will seek to better understand 'the issues, realities and impact facing trans communities," the apology post reads.