http://www.colorado.edu/conflict/peace/treatment/mediatn.htm
"Mediation is one of several approaches to conflict resolution that uses a "third party" intermediary
to help the disputing parties resolve their conflict. Unlike arbitration, where the third party actually makes the decision about how the conflict should be resolved,
mediators only assist the parties in their efforts to formulate a solution of their own. Thus, mediators bring the parties together (or sometimes shuttle between them), help them describe the problem in terms of
negotiable interests and needs rather than non-negotiable positions, and develop a set of ideas for how the interests and needs of both sides can be met simultaneously. The mediator will then help the parties assess the relative merits of the
different options and draft an agreement that works best to satisfy everyones interests. It is up to the parties, however, to decide whether to accept the final agreement or not. While there may be considerable social pressure to agree to the settlement, if it does not meet the needs of a party as well as an alternative approach might, that party is still free to reject the settlement and try an alternative conflict resolution technique, be it litigation, direct action, an election, or war.
Mediation has been used
successfully in many different kinds of conflicts. It is widely utilized (and very successful) in the United States and elsewhere for handling divorce and child custody cases.
It is also commonly used for other kinds of interpersonal disputes (such as disputes between neighbors, roommates, or co-workers) labor-management disputes, community disputes, environmental disputes, and international disputes."
BBM. Lots of problems benefit from mediation. Elaine and Mark have a
common interest: DYLAN. Cory as well.