I don't know, it's a tough question. But, at the very least they should allow that person to contact someone that they came in with. If Shane had been able to find his cousin or one of his friends, I really do not think this would have happened. Booting someone out the way Shane was booted out is just waiting for an event to happen. Either to the person being kicked out, or to someone else that they could harm or injure. It just doesn't make sense to ply someone with alcohol who is obviously drunk and then unleashing them on their own.
Think about it....Shane was only in Kildares for what? A half hour-45 minutes? I am quite sure, IMO, he was pretty much already on his way to being quite intoxicated, yet he tallied up a $17 tab. Seems like to me he should have been flagged right from the start, but then again, we will never really know, will we? Sad, just extremely sad.
I guess I really do not know, and God help me I hope I never do, but if I was Shane's mom, I would have to get to the bottom of it. IMO, Kildares is responsible to some degree. At the very least lying. Isn't that hindering an investigation or something? Perhaps when they get their wits about them, if they ever do, they will dig into what exactly happened that night. Someone earlier on here brought up the fact that if a lawsuit is brought against Kildares, the employees would have to answer questions under oath. That may be the only way they get the truth. My heart just aches for these poor people. God give them strength.