I wonder if the time of day the police got involved had something to do with how it got handled. If this same thing happened and got called in at noon, maybe police would have had that whole day to start making rounds and talking to employees, customers, people who's cars were parked nearby. They show up after everybody has gone home? A lot of important time slipped away because of policies and procedures. There was no 911, there was payphones and people on the other end of home phones. I had a question but I lost it. Seems like if the police had known better they'd have done better.
Ok, I remeberd my question though it won't fix a thing. Did mall security call the police? Why did they refuse to come until the mall closed?