FL - McDonald's employee shoots customer in the neck who complained about drive-thru wait time - Polk County, Oct 2025

[Clearsky]

McDonald's Employee Shoots Man in the Neck After Complaints About Wait Time in the Drive-Thru: 'It Was Just a McMess'

A McDonald's employee shot a man in a neck after two customers were allegedly threatening the safety of McDonald's staff over long wait times in the drive-thru. The employee reportedly lost control of the gun during a struggle.

people.com

A video release from Polk County Sheriff Grady Judd on Friday, Oct. 17 claimed that the altercation began when 21-year-old Yoan Soto was working an overnight shift at a Davenport McDonald's when two late-night customers became upset about their wait time in the drive-thru line.

Judd said the location can become “overwhelmed” with online orders at times, and the staff were “doing their best to keep up with these orders,” when Peter Story, 19, and Nicholas Jones, 18, reportedly arrived at the restaurant.

 

[Gemmie]

McDonald's Employee Shoots Man in the Neck After Complaints About Wait Time in the Drive-Thru: 'It Was Just a McMess'

A McDonald's employee shot a man in a neck after two customers were allegedly threatening the safety of McDonald's staff over long wait times in the drive-thru. The employee reportedly lost control of the gun during a struggle.

people.com

A video release from Polk County Sheriff Grady Judd on Friday, Oct. 17 claimed that the altercation began when 21-year-old Yoan Soto was working an overnight shift at a Davenport McDonald's when two late-night customers became upset about their wait time in the drive-thru line.

Judd said the location can become “overwhelmed” with online orders at times, and the staff were “doing their best to keep up with these orders,” when Peter Story, 19, and Nicholas Jones, 18, reportedly arrived at the restaurant.

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I know this isn't a funny situation, but what the Sheriff said in your link did make me laugh.

Polk County Sheriff Grady Judd said, calling the situation “a McMess”

 

[Stunned]

This isn't funny at all, but I'm surprised it hasn't happened more often! Calm the hades down everyone and just breathe!

 

[Cortne]

I guess patience is a virtue is no longer a thing?

 

[Gators North]

OT, but I love Grady Judd!

 

[CalliopeMuse]

I know this isn't a funny situation, but what the Sheriff said in your link did make me laugh.

Polk County Sheriff Grady Judd said, calling the situation “a McMess”

Meanwhile, in his instagram post, which is shown in that same article, he advises people to go to a local diner the next time they're hungry:

Maybe next time you're hungry, go to the ....... Diner.

If this one is owned by a franchisee, there could be another altercation! (j/k, of course)

 

[LadyL]

This isn't funny at all, but I'm surprised it hasn't happened more often! Calm the hades down everyone and just breathe!

I've actually read quite a few similar stories in the news. Crazy people IMO.

 

[LadyL]

the sheriff making light of it isn't funny

 

[Chimera]

the sheriff making light of it isn't funny

Yes, I understand what you're saying . ^^^^

At the same time, glad no one was seriously hurt, and sometimes certain cases warrant a mild chuckle.
The customers were being idiots.
Just my .02.