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'I'm looking out your front door': Stranger warns homeowner about faulty security system | CBC News
Company apologizes, blames problem on email mixup
Sep 05, 2018
"Last Monday, Shelan Faith of Saskatoon received a letter from a stranger. Moments later she burst into tears.
The author had never met Faith but had a surprising amount of information about her and her home — what she looked like, people who had rung her doorbell and what the inside of her child's bedroom looked like.
The letter, though well-intentioned, was "terrifying," she said.
"I don't think I stopped shaking for days… just to know that somebody could see into my home or access my home."
"Faith said the author had not written to frighten her, but to alert her to the privacy breach.
"We could have easily been broken into or harmed if this had been in the wrong hands," Faith said.
To prove the letter was not a hoax, the writer included specific details about events at her home, such as when her garage door was opened, and screenshots of notifications she had received about Faith's system. The details matched."
"I still think everyone out there needs to know that this can happen and not to always trust your system," she said."
Company apologizes, blames problem on email mixup
Sep 05, 2018
"Last Monday, Shelan Faith of Saskatoon received a letter from a stranger. Moments later she burst into tears.
The author had never met Faith but had a surprising amount of information about her and her home — what she looked like, people who had rung her doorbell and what the inside of her child's bedroom looked like.
The letter, though well-intentioned, was "terrifying," she said.
"I don't think I stopped shaking for days… just to know that somebody could see into my home or access my home."
"Faith said the author had not written to frighten her, but to alert her to the privacy breach.
"We could have easily been broken into or harmed if this had been in the wrong hands," Faith said.
To prove the letter was not a hoax, the writer included specific details about events at her home, such as when her garage door was opened, and screenshots of notifications she had received about Faith's system. The details matched."
"I still think everyone out there needs to know that this can happen and not to always trust your system," she said."
