As someone who wasted away in retail for while, I can tell you that bag checks are protocol. When an associate leaves the store at the end of their shift, or at closing, the manager on duty is supposed to check any bag or purse the associate has. This is done at closing too. (For most companies I've worked for, it's a dismissable offense if management is caught NOT doing bag checks.) An associate is not allowed to do this on their own accord. It has to be someone in a supervisory position. Jayna had keys, so she was probably an assistant manager, as associates are, again, not leveled to be keyholders (which is why Norwood would have to call her to get back in). It's all a Loss Prevention issue.
Seems like they suspected Norwood of stealing. The store manager didn't ask Jayna to do anything out of the ordinary. It was most likely one of her regular duties anyway, but they probably had a manager meeting about it, or a conversation where it came up that she needed to extra diligent in checking.
Just wanted to offer a little perspective there.
One thing that I haven't seen mentioned is the alarm. ALL stores have an alarm. If this store didn't, I'd be really shocked. Once the alarm is set (like it would be at closing at night), you have 30-60 seconds to get out of the store and lock the doors. The next time someone unlocks the store, like the opening manager the next morning, that someone has to run to the keypad to punch in the numbers in 30-60 seconds so that the alarm company knows it's not a break in and automatically send police. Usually any excessive turning on or off of the alarm after closing hours (which are kept on file) are suspect, and the company will flag it and call the store or keyholders personal numbers to verify everything is okay. This is also done, say, if closing hours have come and gone and the alarm hasn't been set yet, and the alarm company hasn't been notfiied of any extended hours for inventory or whatever reason.
If the alarm was set for closing in the first place and they did leave an come back, Jayna would've had to shut it off upon re-entering the store. So it would have remained disarmed all night. Why didn't the alarm company follow up on that?!
I haven't had the chance to catch up on all the articles you guys have been so great at posting...so I could be late to the party on this, but I've been wondering all along if they made it out of the store in the first place. Which is my point with all the alarm stuff. And it would also provide a timeline.
Also, what about anti-theft cameras? Last store I worked at had some on the floor, but none in the backroom (used for stock, employee breaks, etc). I can't imagine this store didn't have any. One article states that Norwood started beating Jayna and went through the store. Wondering how much of this was caught on tape.