Searching For Anna - #3

[Cubby]

My ear is killing me! I called the customer service line this afternoon. They estimated the 'wait time' was fifteen (15) minutes. I sat for forty-five (45) minutes waiting. About every five minutes, a recording says "All lines are busy, please hold for the next available representative". First in English, then in Spanish! Finally, another recording comes on and says "All lines are busy, please try your call again later"

thanks! This happens when one tries to call the child support number. Sit forever on hold and then that call again later and disconnect. Perhaps there is a time to best try? Not that the wait will be shorter, but in the past I've had to call and wait several times in a row to get through to child support. (Just an example).

Maybe try calling during a time while others would be commuting to or from work, but not yet at work to make the call from there? Just a thought...