Hello. AT&T, Can I help you?
Yes, this is CPD. I need to speak to a special tech for this and that purpose.
Hold please while I locate a special tech.
<one hour later...>
This is special tech dept so and so. Can I help you?
This is CPD. I need instructions....
Hold please while I look up info for that item.
<one hour later...>
Who are you holding for? Oh, right, hold for that tech dept, please?
<one hour later> <migraine from elevator music>
--------------------
Been there,done that. No longer have AT&T services.
Edited to clarify my meaning.
Yes, this is CPD. I need to speak to a special tech for this and that purpose.
Hold please while I locate a special tech.
<one hour later...>
This is special tech dept so and so. Can I help you?
This is CPD. I need instructions....
Hold please while I look up info for that item.
<one hour later...>
Who are you holding for? Oh, right, hold for that tech dept, please?
<one hour later> <migraine from elevator music>
--------------------
Been there,done that. No longer have AT&T services.
Edited to clarify my meaning.