If you have ever had a family member go missing, you know how completely out of control and helpless you feel. Well meaning friends and strangers cannot take whatever small amount of control you DO have away by making decisions on major or minor things. :twocents:
[bbm]
I think this is huge. And each time the family releases any type of statement, I seem to have a different interpretation than the vocal crowd does.
I've heard all my life that it's impossible to talk and listen at the same time, and I think that applies here.
Besides the radical statements I read yesterday, to the effect that the volunteers have chosen to take control from the family and proceed in whatever manner they see fit, I've also read, time and time again, statements like, "I don't think the family has ever requested we not ___________________." [fill in the blank]
And I'm left wondering how silence translates to, "Yes, that's what I want." What if they are expressing gratitude rather than approval, by withholding criticism?
The current statement asks for help in keeping eyes and ears open and calling in tips to the Sheriff's Department. I see nothing else. Zero. No request for volunteer search efforts. No request even for a "community" voice at all. I really believe that if they wanted more, they would ask for more. It's just not there.
I know that one setting on fb blocks public posts, to instead leave it for whatever admin chooses to post, be it announcements, good wishes, prayers or whatever. I think this is the stated intent of the page. Good wishes can be sent through the private messaging fb system as well.
Removing abrasive posts is a judgment call likely to alienate the person who posted the edited or removed comment. That makes for a very difficult bind. Therefore, one solution would be to dis-allow public posting.
In nearly all missing person cases I can think of, one or two images come to mind when I think of the case. Usually it's the image of certain family members on the TV screen, with tearful, breaking voices of overwhelming pain.
I think the family should have ultimate control over the media message because that is the image people are going to carry around with them as they go through their daily lives. That's where I think a PR person might be invaluable at this stage, to help the family choose and then take the role of being that voice. I don't think a PR person would typically be needed, but in this case, it appears to me that the family has been stripped of control, and it may take an authoritative voice in order to regain that.
In the beginning of the case, the image I carried around in my mind was the picture and voice of Diane's tearful plea in the parking lot with those flyers. It was a heartbreaking image that made me feel her pain. It encouraged me to do ANYTHING I could possibly do to help this dear family.
That image has now been usurped. I don't think of it at all without a deliberate effort. Instead, the image I have is that of a loud, demanding critic. This image has appeared over and over in various media and has overtaken the image of a very desperate and pleaful Diane. I see a fb page that has become essentially a radical spam page on many days. I feel angry and judged, rather than encouraged, although my concern has not gone away.
I know that many in the community are offended, because I've heard some of the comments. People think it's just plain "weird" since he had no association with the family at all before this began. Obviously, those comments aren't going to be posted on fb, because it's not an anonymous forum! Again, silence does not always translate to approval. Yes, I see some "ata boy" comments on there, but is anybody listening to the overwhelming majority who aren't saying anything?
If the family wants to choose the image people are going to associate with Gail, I think they need to hurry, because the decision is being made by default right now and will be difficult to change if allowed to go on too long. And if their choice is silence, I think that's their right.
Silence can be deafening when people stop talking long enough to listen.