I'll agree to disagree on this one.
I read the original email sent. I read it as an attack based soley on her appearance.
The email writer seemed to imply Jennifer's appearance was a detriment to her job performance (i.e. "public personality").
Just as the email writer had a right to state his opinion, Jennifer had a right to respond.
Perhaps by referring to her as a "role model", I worded it too strongly. I do believe her response to the email set a good example for others. By that I'm referring to standing up for herself and not allowing someone to bully her.
As a society we may be becoming much worse than shallow. Intolerance is far worse in my opinion.
All JMO
I still think it was stupid on Krause's part. He is a lawyer and should know better.