Okay I'll spill. We were leaving for our trip to Belize from the west coast on the 6am flight with a connection in Houston. We got to the airport at 5 am before the ticket counter even opened. As soon as it opened we were the first customers in line and the ticket guy took one look at our tickets and said "you're not getting to Belize today". We said "what???" He said "your flight is delayed 1 hour and you'll miss your connection." I said "Well put us on the next flight". He said "I can't do that, you'll have to do that when you get to Houston" I said "By then it will probably be sold out". He said "Sorry". So we go upstairs to wait for our flight and about a half hour before it gets there, I talk to the boarding agent and told her our problem. She says,"oh, he could have put you on a later flight, go back down there and ask for a supervisor, or when you get to Houston ask a supervisor to put you on another airline". So I go down there, there is now about 85 people in line and only 20 minutes till they call our flight! So we get on our plane, fly 2.5 hours to Houston, miss our connection to Belize by 15 minutes. Stand in line for 45 minutes to see a ticket agent and SURPRISE the afternoon flight on Continental is full. I ask to be put on the other Belize airline and am told "we don't do that". I ask for a supervisor and am told I'll have to get out of line walk about 1/2 mile to another continental "customer service" counter (service-what a joke), wait in that line and ask for a supervisor over there. I do that and am told that we can't get on the later flight on the other airline because it is now full. Meanwhile Mr Shadow goes to find our luggage. It never shows up on the carousel for our flight. He asks the luggage counter guy and the idiot @-hole says that our luggage went to Belize without us. I say that is impossible since the plane to Belize took off before our plane landed!! So we go to the lost luggage office and wait and wait and finally they find our luggage.
It's now 2:30 or 3:00 pm and we ask for a hotel voucher since the next flight to Belize available is tomorrow and, guess what, the morning flight is full! So we're booked on the afternoon flight! So we get to spend hopurs hangiong out at the lovely airport hotel until the afternoon flight. We finally get to belize at about 5:00 pm the following day, having missed the entire first day of our honeymoon. So honeymoon is great until time to go home.
Once again we get screwed over and our flight is delayed. The plane had not even left the US when it was scheduled to be leaving Belize. So we wait in this crazy 3rd world airport, where all the shops and food places all close and we're stranded there for hours with no idea what's going on since the ticket counter closed up and went home. Eventually our plane arrives at about 10 pm after waiting for 5 or 6 hours. Needless to say we missed our connection in, you guessed it, Houston. We get back to Houston at about 1 am and we're told we have confirmed seats on the 9 am flight. We get to the airport before 8 am and are told our tickets are standby, not confirmed, and that they don't think there are any seats because everyone has checked in. I get furious and demand a supervisor. Supervisor says we can get confirmed seats on the 5 pm flight. What are we supposed to do in an airport for 9 hours! No amount of hollering and fussing gets me anywhere. So we sit in the danged airport for 9 hours and guess what?? Our 5 pm flight is delayed until 6:45. We finally get back home about 9pm. So we spent 4 days of our honeymoon sitting in airports pissed as
h@ll!! NEVER ever fly Continental, I never got so much as an apology or even an acknowledgement that they had any responsibility for the problems.
I think that US Airways and Delta have filed. US Airways' employees, I believe, lost a lot of their pension. I imagine the same will happen with the Delta employee. 
I do feel embarrassed for him though. 
