I suspect this post will not be popular.
Because of the reports of doctors and the nurse so-called using Facebook (I am not sure if other social media accounts have been mentioned) I reflected about the data and confidentiality issues, but also whether or not it is appropriate to promote a culture in the workplace of using social media like Facebook for work related communications especially in a clini care context. don't get me wrong I can see the advantages..
I recognise that different organisations will have different cultures, and that there can be a blurring of lines.
But ultimately, I find it wholly inappropriate in the context of clinical care that Facebook is used for work comms. There may be no alternative, but there really should be and I imagine, is. Texting by work phone springs to mind.
Off record conversations on social media are not really off record. I therefore consulted the social media policy of what I guess is the relevant CCG. Link:
https://www.cheshireccg.nhs.uk/media/2365/nhs-cheshire-ccg-social-media-policy-june-21.pdf
I was somewhat surprised about the lack of focus on colleague to colleague communications but it is defined under IM and therefore is in scope of the policy.
However only one line is particularly relevant - although it is perhaps not written for the context of what we are sleuthing here.
Note 7.2 which relates to only use your work profile for work related activities and not your personal one. However the policy also leans on allowing for staff discretion in social media's use from the outset, and that effectively covers staff's back by and large in my estimation.
It sounds strict, but I believe the policy lacks robustness, and should be clearer on care related communications and also that professional care communications should not be occurring on this way. Let's face it one minute you could be talking about confidential information about a patient, which could be identifiable even if names not used.
The next you're flirting about Saturday night.
One minute your inviting you colleagues to contact you by Facebook about work because "it's the best way to reach me", the next your providing an outlet to an alleged murderer.
That's if you don't keep a separate work and personal profile. But I doubt this is followed.