Heh!
Last night I actually got caught up in reading this thread and was going to post my thoughts again. First thought was me being a little upset. I have to say, my wife read a few of the posts and she got a bit fired up. She's a southern woman and she doesn't hesitate to speak up. I then reread the replies that Reb and others have posted. Again, you have to realize that people complain about...well everything! It's freaking human nature to complain about something! And the people that listen to you complain? They complain about you...complaining! But that's not to say that every complaint you make isn't legitimate. The other day I went in to a nice coffee and pastry shop to get exactly that. I noticed the guy in front of me looking like your average hardworker with paint filled clothes and hair unkempt. When he got to the counter to order, the girl cheerfully said with a smile "Good morning sir, how can I help you today?". He didn't even say "Fine, thank you" just rattled out "Yeah, let me get a large coffee and a danish". Then it came to mine turn. she looked at me and said without a smile "Morning." Hell, I didn't even get a good morning. What happened to the cheery person I just saw a minute ago? Did she suddenly get tired? Was she having a bad moment? Regardless, I stated my order, "Morning! Let me get a chilled vanilla latte and a blueberry muffin top please." She looked at me and stumbled. Why did she stumble? Cause I have a voice like Larry Munson (if you're from Georgia, yall know who I'm talking about).
I think I woke her up for a moment.
Needless to say, it took 15 minutes to get my order. The kid at the coffee pick-up side looked me straight in the eye and kept going. I watched the kid work as fast as he could filling orders. I then saw other people that came after me get thier order filled before mine. Now do you hear me scream descrimination? No. But I will say bad service regardless. That's me complaining.
