Someone claiming to be a Hacienda employee, who had previously written a Google review of the facility giving it 5 stars, added an update to their review 5 days ago. Even their original post sounded like its purpose was to counteract various negative reviews (and that's all prior to this incident). The negative reviews have poured in since then of course.
The poster was using a one review account. I thought I'd share what they wrote in that update. I find the post pretty odd. They sound so much like someone whose stated connection to the facility is genuine when I look at the full post (either that or they have some connection). Point 1 is nothing like the public story and can't be entirely true, point 2 is absurd, point 3 is confusing to read but the gist is the they're unhappy about the string of negative reviews that have been posted by angry members of the public.
"UPDATE
Amidst the recent controversy, I as someone who is employed within the facilty wish to preface.
1. There was knowledge beforehand, but due to attempted investigations on an independent and private level pre-birth, due to the nature such a twisted act would cause to our public morale for not only our clients, but our employees (as evidenced here), the knowledge was not leaked to the public until days after the c-section was preformed.
2. The CEO stepping down had no correlation with the allegations, it was a planned retirement as early as late 2017.
3. "Reviews" simply highlighting said allegation, when we ourselves are working hard to solve this repulsive conflict is distasteful. It is one thing to make note of an issue or qualm personally withed in the home itself, it is another thing to simply bash on a single piece of mis-informed details that are being enforced with local police, while still trying to keep our clients in a positive state of mode."
EDIT: I actually started this forum post yesterday, and left it on my screen overnight to check it with new eyes in the morning (I was dead tired after traveling). It appears that the poster might have pulled it down, as I can't find it again now. The above post I cut and paste when I was reading the reviews through Google Maps.