Another thing I was thinking about.. regarding that 'cleaning on the wall' comment. My teenage son one time accidentally started a grease fire in our kitchen while I was at an evening meeting at work, fire dept was called, and can't believe what a mess, even though it was relatively minor in nature. It went through insurance and they sent in one of those disaster cleaning service companies. They sent a cleaner, and she spent what I remember as being days cleaning every single thing in the kitchen and surrounding area, every tiny item, every little spice bottle, floors, walls, windows, everything (smoke). She was seriously good and didn't leave a trace. It is weird to me that a professional service company would leave a wall 'partially' cleaned, where one would be able to tell the 'cleaned' part from the 'untouched' part. Just doesn't make sense that they wouldn't have cleaned the entire wall, IMHO. I suppose however, there could be different levels of service?? I just don't think so, ie if you're going to clean a wall as contracted to do, but it makes it obvious as to which part is now 'clean', how could they just leave it like that? Who knows?? Just such weird things to say on both counts from that neighbour fellow. Just so many weird things, IMOO, in this case.