Reading this thread, relative to the email drafted/sent on July 14 to KC, the day before they picked up KC's vehicle, but a day AFTER having found the delivery notice on their front door ........... brought forth a thought.
Anytime I have received a registered/certified mail notice, it has ALWAYS included the SENDER'S name (see PS form 3849, http://www.tpub.com/content/administration/14317/css/14317_151.htm) ........ surely they were curious regarding this notice, considering their daughter and g/daughter had been gone "for over a month!"
The A's claimed they were unable to go to PO on the 14th due to work, consequently, the letter was claimed on the 15th & we are all aware of what supposedly occurred thereafter.
My question is ......... why wouldn't they have noted the "sender's" name (a towing company) and, if nothing else, called them on the 14th to inquire about this registered letter - wouldn't you????
I'm sorry this is o/t, but my brain was just jogged - had to get it out!!
The notice you receive never tells you who it is from. You don't know who it is from until you go to the Post Office and sign for it. Once you sign, you get the letter that shows who it is from. But not before.