Global internet outage - Disruption to airlines, banks, media and other businesses worldwide - July 19, 2024

[bestill]

I saw an article re him before all this happened.
All smiley. I don't suppose he's smilng much right now.

I feel sorry for him.

Watching this now -

I won't opine on this being a hack or not. JMO

 

[TootsieFootsie]

Come to think of it the turn it off and on has been around way before the internet.
I've used that method ages ago with appliances, sometimes it worked.

If it didn't work, I had two other methods.
One I call my "whack whack" method where I give the gadget a hard whack

The other is a good talking to "if you don't fix yourself by morning, you're going in the rubbish bin!"

I have had varying degrees of success with all three methods.

 

[ch_13]

How embarrassing. An Aussie is President of Crowdstrike.
Maybe that is why we had so many outages.

snipped.

I think it was a timing thing. The outage began around 11 PM in NYC. By the time the U.S. woke up on Friday the fix was known and IT staff were already implementing it. In contrast the outage hit at 2 PM in Sydney and there wouldn't even be anything anyone could do all afternoon until CrowdStrike could figure out how to mitigate the problem.

 

[nerosleuth]

Come to think of it the turn it off and on has been around way before the internet.
I've used that method ages ago with appliances, sometimes it worked.

If it didn't work, I had two other methods.
One I call my "whack whack" method where I give the gadget a hard whack

The other is a good talking to "if you don't fix yourself by morning, you're going in the rubbish bin!"

I have had varying degrees of success with all three methods.

A favorite method that men are known to use is the yelling and cussing.

That method is sometimes successful.

And that's how kids learned interesting vocabulary back then.

 

[iamshadow21]

A favorite method that men are known to use is the yelling and cussing.

That method is sometimes successful.

And that's how kids learned interesting vocabulary back then.

The librarian at my high school insisted that the computers only worked properly if she swore at them.

MOO

 

[Inthedetails]

A favorite method that men are known to use is the yelling and cussing.

That method is sometimes successful.

And that's how kids learned interesting vocabulary back then.

There also was the ever-popular approach of Fix Until Rendered Useless.

jmo

 

[imstilla.grandma]

“This is global capitalism at work, and it’s a fundamental economic effect of the internet we’ve built,” said Bruce Schneier, a security technologist and fellow at Harvard University’s Berkman Klein Center for Internet and Society. “We have a very brittle system where companies are rewarded for maximum profitability. And how do you do that? With monopolization, with having no inefficiencies, with running lean — and the thing about that is that it’s really great as long as it works. But when it fails, it fails badly.”

https://www.washingtonpost.com/business/2024/07/20/outage-microsoft-economy-business/

 

[Rosydecember]

snipped.

I think it was a timing thing. The outage began around 11 PM in NYC. By the time the U.S. woke up on Friday the fix was known and IT staff were already implementing it. In contrast the outage hit at 2 PM in Sydney and there wouldn't even be anything anyone could do all afternoon until CrowdStrike could figure out how to mitigate the problem.

I disagree. My company had a major IT call at 5:30pm CST on Thursday as a lot of our applications were failing. About 2 hours in, it was determined that Microsoft Azure was having issues and it was all hands on deck trying to re-route things

 

[ch_13]

I disagree. My company had a major IT call at 5:30pm CST on Thursday as a lot of our applications were failing. About 2 hours in, it was determined that Microsoft Azure was having issues and it was all hands on deck trying to re-route things

I was specifically referring to the CrowdStrike crash while it sounds like you're talking about a separate incident that occurred with Microsoft's Azure cloud.

These are actually two separate problems that occurred back-to-back. The first brought down Azure services in the Central US region. That occurred on Thursday, and was just being resolved as the CrowdStrike crash occurred. They were apparently unrelated, and it was just coincidence that they happened one right after the other.

I believe this was the worst outage that MS has ever had, but it was localized to computers that were accessing Azure servers from that one region. Companies that had built redundancy in their operations were able to function despite the outage. In comparison, the CrowdStrike incident affected computers worldwide and there was almost nothing any company could have done to avoid the crash.

 

[Dotta]

https://twitter.com/x/status/1814722384257004016

https://twitter.com/x/status/1814733585724657912

 

[SouthAussie]

snipped.

I think it was a timing thing. The outage began around 11 PM in NYC. By the time the U.S. woke up on Friday the fix was known and IT staff were already implementing it. In contrast the outage hit at 2 PM in Sydney and there wouldn't even be anything anyone could do all afternoon until CrowdStrike could figure out how to mitigate the problem.

Oh well, I guess they did try to do the upgrade out of business hours for the US & Canada. It just happened to be during business hours for us.

With Australia being a smaller population, they probably did try to minimise the overall risks.

imo

 

[whiterhino]

I was specifically referring to the CrowdStrike crash while it sounds like you're talking about a separate incident that occurred with Microsoft's Azure cloud.

These are actually two separate problems that occurred back-to-back. The first brought down Azure services in the Central US region. That occurred on Thursday, and was just being resolved as the CrowdStrike crash occurred. They were apparently unrelated, and it was just coincidence that they happened one right after the other.

I believe this was the worst outage that MS has ever had, but it was localized to computers that were accessing Azure servers from that one region. Companies that had built redundancy in their operations were able to function despite the outage. In comparison, the CrowdStrike incident affected computers worldwide and there was almost nothing any company could have done to avoid the crash.

BBM: Thank you for explaining that part! When I saw the instructions somewhere telling users how to reboot the computer etc I thought "Really?!" lol. Now I see that it was more complicated.

 

[Rosydecember]

I was specifically referring to the CrowdStrike crash while it sounds like you're talking about a separate incident that occurred with Microsoft's Azure cloud.

These are actually two separate problems that occurred back-to-back. The first brought down Azure services in the Central US region. That occurred on Thursday, and was just being resolved as the CrowdStrike crash occurred. They were apparently unrelated, and it was just coincidence that they happened one right after the other.

I believe this was the worst outage that MS has ever had, but it was localized to computers that were accessing Azure servers from that one region. Companies that had built redundancy in their operations were able to function despite the outage. In comparison, the CrowdStrike incident affected computers worldwide and there was almost nothing any company could have done to avoid the crash.

That’s sketchy as F - Microsoft is piggybacking off the crowdstrike issue like nothing to see here folks. *face palm*

 

[Gemmie]

A timeline of the outages as they occurred.

https://www.cnn.com/2024/07/20/tech/timeline-crowdstrike-system-outage/index.html

 

[nerosleuth]

WBNS-TV reported during their 6:00 PM newscast tonight that the City of Columbus is still having issues after Friday's global tech outage.

WBNS-TV reported that city employees cannot send or receive external emails, city police officers are not able to pull up information on their cruiser laptops, and city firefighters and paramedics cannot pull up date information in their trucks when responding to a call.

City of Columbus still dealing with issues after tech outage

 

[vls12345]

Updates | Delta working around the clock to fix travel woes after CrowdStrike mayhem

Atlanta-based Delta Air Lines has been particularly hard-hit by the disruptions from Friday, and delays within its global network continued over the weekend.

www.11alive.com

"Latest data: As of 5:30 p.m. Monday, the tracking site FlightAware reports 1,054 delays at Hartsfield-Jackson Atlanta International Airport and 403 total cancellations into or out of Atlanta for Monday. The overwhelming bulk of the cancellations, 384, are Delta flights. More flights inbound for Atlanta (244) have so far been canceled than Atlanta outbound flights (152)."

 

[sds71]

CrowdStrike, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10 Uber Eats gift card as an apology, according to several people who say theyreceived the gift card, as well as a source who also received one.

On Tuesday, a source told TechCrunch that they received an email from CrowdStrike offering them the gift card because the company recognizes “the additional work that the July 19 incident has caused.”


“And for that, we send our heartfelt thanks and apologies for the inconvenience,” the email read, according to a screenshot shared by the source. The same email was also posted on X by someone else. “To express our gratitude, your next cup of coffee or late night snack is on us!”

CrowdStrike offers a $10 apology gift card to say sorry for outage | TechCrunch

CrowdStrike, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10

techcrunch.com

 

[ch_13]

CrowdStrike, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10 Uber Eats gift card as an apology, according to several people who say theyreceived the gift card, as well as a source who also received one.

On Tuesday, a source told TechCrunch that they received an email from CrowdStrike offering them the gift card because the company recognizes “the additional work that the July 19 incident has caused.”


“And for that, we send our heartfelt thanks and apologies for the inconvenience,” the email read, according to a screenshot shared by the source. The same email was also posted on X by someone else. “To express our gratitude, your next cup of coffee or late night snack is on us!”

CrowdStrike offers a $10 apology gift card to say sorry for outage | TechCrunch

CrowdStrike, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10

techcrunch.com

This is the best part:

On Wednesday, some of the people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”

Sounds about right.

 

[nerosleuth]

WBNS-TV reported during their 6:00 PM newscast tonight that the City of Columbus is still having issues after Friday's global tech outage.

WBNS-TV reported that city employees cannot send or receive external emails, city police officers are not able to pull up information on their cruiser laptops, and city firefighters and paramedics cannot pull up date information in their trucks when responding to a call.

City of Columbus still dealing with issues after tech outage

The local television stations in Columbus, Ohio are now reporting that the tech issues they are having with their computer network systems are not related to the CrowdStrike outage but is separate issue of a city employee clicking on a link that caused tech problems on the city's computer systems.

I did happen to notice that the city public access channels on tv are blank with a notice that they're experiencing technical difficulties.

Columbus mayor won't say if city was hit by ransomware attack as tech issues linger

City of Columbus battling tech issues following security breach

 

[nhmemorymaker]

This is the best part:

On Wednesday, some of the people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”

Sounds about right.

Another crowd. Strike.