Right. I have no doubt that he loved Chloe. Of course he was hysterical! I have no doubt that SA is liked and admired in his community, as the article indicates. He may very well believe there was glass, and he may be very careful with his grandkids as his daughter says (despite his seatbelt and speeding violations). BUT, wonderful people can do stupid, negligent things on occasion, and when someone dies as a result there are legal consequences that should not be minimized and avoided.
"He was extremely hysterical," Kimberly Wiengang said. "The thing that he has repeatedly told us is, 'I believed that there was glass.' He will cry over and over. At no point ever, ever has Sam ever put our kids in danger."
Incidentally, this article also makes clear that SA sat Chloe on the railing to bang on the glass, for any who doubt this.
“The Weigands say the 18-month-old loved banging on the glass at her brother's hockey games. That's why her grandfather sat her on a wooden rail in front of what he apparently thought was a wall of enclosed glass windows.”
Charging grandfather in girl's cruise ship death "pouring salt" on family's wounds, attorney says