(rsbm) What-did-YOU-find, I agree with you that there is a very important part of the 911 call at the very beginning which is often overlooked. To the best of my knowledge, all of the books that have a transcript of it simply refer to the beginning as
inaudible. One book comes closer to the exact words (IMO) than any of the others.
Listen Carefully: Truth and Evidence in the JonBenet Ramsey Case has the following in the beginning of the book (which is included as part of the preview of the first two chapters at Amazon):
On December 26, 1996, Kim Archuleta had nearly finished her overnight shift as an Emergency Dispatch Operator inBoulder, Colorado. At 5:52 am, Archuleta received a 911 call she will never forget.
911: 9-1-1 Emergency... (interrupted)
Patsy: Hon, we need ... Police!
911: Whats going on... (interrupted)
Patsy: 7-5-5 15th Street!
911: What's going on there, ma'am?
Patsy: We have a kidnapping! Hurry, please!
I think there is another word spoken before these words as well. I think when the call begins recording, the word
one is spoken as if at the end of a question. I think it is Burke asking his mother,
(Why are you calling nine one) one? When Patsy begins to answer him, she starts off with
Hon, we need em (to come here) before she realizes the phone has been answered and breaks the sentence with her exclamation of
Police! to alert John (and Burke) that the call has been answered.
If investigators ever compared the voice of that first word with the voice of Burke at the end of the recording, it would prove that he was there in the same room with his parents during the entire call.
(All my opinion, of course.)