pizzaman12
Well-Known Member
- Joined
- Oct 3, 2019
- Messages
- 1,780
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- 14,359
I've noticed since being here on this site the last few years, a lot of horrible dispatching calls. I come from a background of a lot of LE and dispatchers. Most have either passed away or retired. They would all be appalled. I don't know where the training protocols are coming from but they need to be revisited all over the country it looks like to me. MO
It's not just training. It's a flawed business model in many situations. They're taking whomever they can find. They're lowering the qualifications at an attempt to create a larger candidate pool as understaffing is huge problem. I know people who run dispatch centers and even one small area has 23 current opens which has been going on since pre-covid. (so this is not just covid related) However, in the 20+ years it's only been like this for the last 3 or so. Pay is a huge issue. You can go and make $18-20+ at a call center like Spectrum, etc...Now, they're trying to play catch up and raise their pay (which is still less than the above) and they still don't understand why they can't find people. This is going to vary depending on the the areas but I see almost no areas in which it's trending in a good way