To give them benefit of doubt, they were notified the evening of Dec 12 and even to detect her cell phone with pings, they needed to access her TMobile account. Thankfully it was under Shane's so that is why he was at Tmobile that next day. She was missing a day and a half already before they could finally get that clearance, etc. It takes time to question people, review video etc etc., try get a sense of what direction LE should go in. IMHO, sometimes doesn't matter what is done, the victim is dead, and Heidi was likely dead within the first hour or two after she was 'abducted'. In reality though they were successful in finding her and the baby in 7 days.