Agreed. Never in a million years would I have hugged an inmate. I'd probably have been fired on the spot. I don't hug patients either.
<snipped for focus>I don't know what her educational opportunities were, but I think a career in social work or nursing would have been a better fit for her.
Professionals such as nurses and social workers receive training regarding boundaries and appropriate relationships with their patients and clients during their clinical internships and agency placements throughout their university studies. So I doubt these fields would have been a better fit for VW.