JMarsh
Former Member
- Joined
- Oct 20, 2018
- Messages
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Re: the vanished QB recording.
I am wondering if the call was destroyed because the caller (Chase) was not advised the call was being recorded. I work with a large company that records calls, but we have to provide the disclaimer or else the call is not useable. I don’t know if they are destroyed, but if an issue arises and the caller was not informed of the recording, we cannot continue listening to the recording.
That absolutely seems possible, however there should be a record of that occurring.