I'm trying not to get irritated here, but this is what I think:
Unless the Mark Warner resort people forced the McCann's out of their apartment every night at dinner, this comes down to a bad personal choice these parents made more than one time. By admitting that they left the children alone multiple nights, they don't have a legal leg to stand on in suing the resort for their own problems.
I disagree that a "precedent" set at that resort or any other lets them off the hook at all.
<Respectfully Snipped>
"Listening" at a door is not the same thing as "parenting" a child. They cannot shove the responsibility off so easily as that.
Hello ThoughtFox,
the purpose is starting this thread was to demonstrate that baby listening services are offered on European holday & hotel breaks regularly. Whether or not parents avail of the service is up to them but this thread is not about "letting anyone off the hook" for making a poor decision. You'll have noticed that most people posting are appalled by the idea of leaving babies & small children alone is a hotel room or apartment. The legal discussion occurred because people were looking for a way to stop the practice.