Exxon map link in case someone wants to try to map it.
Heres the timeline, released by the Norton Shores Police Department:
April 26, 2013:
2:44 p.m.: Heeringa purchased groceries at Aldi, 2715 Henry St.
4:35 p.m.: Heeringa begins her shift at the Exxon store. She was aware the store did not have video cameras, as she had advised customers of this and the fact she was working alone. She was not worried about the lack of cameras. It was not uncommon for Heeringa to prop open the rear door and turn off the stores rear security light so she could smoke cigarettes behind the store or allow friends to enter via the rear door, according to police.
7:30 8:15 p.m.: A man who told police he was Heeringa's boyfriend at the time (*Not to be confused with her fiance, Dakotah Quail-Dyer) arrived at the Exxon station in a work vehicle, a silver full-size van. The two reportedly had a discussion regarding their alleged relationship.
A customer advised that Heeringa appeared to be upset after the conversation with the male subject.
7:40 8:50 p.m.: A female friend entered the store through the front door to visit Heeringa. Nothing suspicious was noticed at that time.
Both the female friend and a male customer observed a bluish silver van pull up to Heeringa while she was changing the receipt paper in one of the pumps. It appeared that the male driver and Heeringa were having a friendly conversation.
10:55 p.m.: A female customer entered the store and purchased a lighter. She advised that Heeringa was alone in the store and did not appear to be nervous or distressed. The customer did not see anyone in the store or in the parking lot.
11 p.m.: An Exxon manager and her husband were riding their motorcycles eastbound on Sternberg Road.
She saw a silver minivan slowly enter the north drive of the Exxon station from the service drive of the Pointes Mall.
The van drove behind the Exxon station, did a u-turn and extinguished its headlights as it pulled behind the store facing west.
The manager suspected Heeringa may be in the process of stealing from Exxon, so she turned around on Harvey Street to return to the store.
The manager and her husband drove to the Pointes Mall, west of the Exxon station, and parked in the lot with a view of the north and west sides of the Exxon station. The minivan was parked on the north side of the Exxon station.
There were no other vehicles in the lot except for Heeringa's.
The manager saw a figure standing at the rear of the van and noticed the vans rear hatch was open. The figure shut the rear hatch and quickly opened it again. It appeared as though the figure was adjusting something in the rear of the van, and then closed the hatch again. She noted that the person's head was just above the roof of the van.
The person then walked to the drivers door, got into the van and began driving westbound on the service drive.
The manager said the stores rear security light was not on and the stores rear door did not open at any time. She never saw a struggle or heard anyone yell for help. She did not see Heeringa outside of the store.
As the van drove closer to their location in the parking lot, the manager and her husband started their motorcycles and pulled up to the service drive. As the van passed, she looked at the driver, a male subject wearing a red or orange sweatshirt. Her husband stated that he did not see the subject well, but did see that he had crazy or wavy hair. Neither of them saw Heeringa or anyone else in the van.
The manager and her husband pulled onto the service drive and followed the van until it stopped at Grand Haven Road. The managers husband stated that he was positive the van was a Chrysler Town and Country van, silver in color, as it was the same type a relative owned (Note: This vehicle was located and was in Traverse City at the time of the abduction). He clearly remembered the Town and Country logo on the rear hatch door. Neither obtained the license plate number, as they had no reason to believe a crime had occurred.
The van turned northbound on Grand Haven Road, while the manager and her husband turned southbound on Grand Haven Road and went home.
11:02 p.m: Surveillance video from inside of a closed store in the Pointes Mall captured a silver minivan turning northbound onto Grand Haven Road.
11:03 p.m: Surveillance video from the Homestead Tavern captured a silver minivan driving northbound on Grand Haven Road.
11:05 p.m: Surveillance video from the Coin Zone captured a silver minivan driving northbound on Grand Haven Road.
11:10 p.m: A male customer arrived at the gas station, pulled up to the pump and attempted to purchase gasoline. He was unable to do so as the pump would not activate. When the pump did not activate, he entered the store believing that the clerk may have been in the back room and not aware of his presence at the pump. He was unable to locate Heeringa. Upon exiting the store, he spoke with a female customer and called 911.
11:15 p.m.: Patrol units are dispatched to Exxon, 1196 E Sternberg Road, Norton Shores, regarding a suspicious situation.
11:25 p.m.: The first officer arrives and begins investigation. Officers searched the store but did not locate Heeringa. Officers located Heeringa's purse and jacket in the back room. The purse contained $420 in cash. Officers noted that nothing inside the store indicated a struggle. There was nothing that appeared to be disturbed. Officers exited the rear door and noted that the door did not have a handle on the outside.
Officers located items of possible evidence outside the rear door, including what appeared to be a 2-inch by 3-inch blood stain on the concrete, later determined to be Heeringa's. Officers photographed the interior and exterior of the store and evidence items prior to collection. Officers collected a sample of the possible blood stain and packaged the other evidence items.
11.38 p.m.: Exxon owner was contacted regarding the open store. He in turn contacted the day-shift manager to respond as she lives closer to the store.
11:50 p.m.: The day-shift manager arrives at the Exxon station and provides officers with her observations of the silver minivan and its driver.
The manager advised that the cash drawer was counted down for the next shift, indicating Heeringa was preparing to close the store. While talking to officers, the manager observed the man claiming to be Heeringa's boyfriend drive past the store in a work vehicle. He was contacted to come to the Exxon station and was questioned by officers.
12:38 a.m.: A K-9 team requested to search area. A search of the area north and east of the store was conducted with no results.
