I'm a mandated reporter because of my job, so I've called APS and CPS in the past for various reasons. I wouldn't think that a layperson would call APS in this situation; it's really not an APS situation. I believe that most people's understanding is that protective services are for abuse or neglect.Found that interesting too. APS is not who I'd call the 1st few hours either.. why that neighbor felt the need to call them when police was there so quickly on Sunday..
Maybe the call is unrelated to NG being missing; in my state it generally takes a couple of days for protective services to come out. Maybe the neighbor saw the bruising on NG's arm and thought she was being abused?