- Joined
- Sep 8, 2011
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- 3,044
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FWIW I used to have Att. The bill was in my name but I could change any of the user names for each line on my account to reflect the actual user. So, if all we have is a bill with a user name it doesn't really tell us who owns the account or number. I think this will change the caller ID when you are calling out.
http://www.att.com/esupport/article.jsp?sid=KB100449&cv=820#fbid=zqS6xEQb61a
Update the user profile name/nickname for a phone number associated with my account
- Go to the Profile page in myAT&T.
- Select the telephone number associated with the user name/nickname you wish to update.
- In the Primary User box, select the Edit User Information link.
- Complete the desired information: First name, middle initial, last name, email address, gender, and browser language.
- Select Save Changes.
Thanks. That's what I thought. It would be so much easier for people to see names rather than numbers on their accounts when they have multiple users.