sorry to hear that happened to you
ditto the Red Cross, in my experience. we were among 27 families displaced by a fire. we were told the RC was on the way and would help w/ immediate needs, medications, etc. what we got were brochures and frig magnets w/ phone #s to make donations. no pharmacy vouchers to replace meds (no OTC meds either), no toothbrushes or soap or hand sanitizer, no diapers or wipes or formula. nothing, nothing, nothing. not even bottled water. just brochures and magnets. I had been a long-time RC donor but since that night the Salvation Army gets my $$$