txyorkiemom
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I can try to help. Facetime requires both phones be iPhones. It also requires wi-fi, so that's out. Plus, it just wouldn't make sense for them to communicate via Facetime in public.
There are third party apps like Kik that can be used if you have limited texts on your plan (to save money). But I would think Kik messages and the like are retrievable.
I don't know what you mean by cloud chat technology, but my best guess is that they used regular text (iMessage if he had an iPhone too), or Kik messenger (or similar). Don't know that he has a Facebook so they wouldn't be using FB messenger.
Good to know ...Thanks so much