This sounds CRAZY and not reasonable at all.In one of the articles above says that Kelsie was assistant resident director of the dorm, meaning that she “responded to various emergencies around the hall, including mental health concerns, hate and bias reports, violations of campus policy and more”.
According to google "Wilgus Hall accommodates approximately 230 residents."
Even if there were other assistance residence director its crazy. 22yo with her own degree to take care of and some personal life expected to all the normal stuff like managing keys, coordinating some activities and providng students with information.
No single person should ever be expected to respond to mental health concerns. Same with hate and bias reports. Let's say someone DID commited a hateful act towards the other student. Another student is expected to have one on one confrontation about this? To investigate violations of campus policy as well? While studying, so with very limited ability to know anything about most residents of the dorm?
What resident directors are expected to do then?