female has long term travel arrangements made for business/pleasure for 5/22-6/22, cannot be re-scheduled,
CM have you attempted to re-schedule? no CM why? because it is not refundable
CM-airline tickets yes CM asking about her job, she can't be away, may be fired, (I have a hard time hearing CM)
The case is very disturbing to her? Is that what she is saying, I can't hear CM very well.