I can explain the process here in Louisiana. You call the LE number, non emergency (not 911) and report suspected child abuse/neglect. They send LE immediately to the house. They talk with the parents and children. They look over the children, their rooms, home, food, toys, etc. If they deem no abuse/neglect or a isolated incident, they write their report and close out the case. OR they can refer to CPS at that point, and CPS should come that day to do whatever they do. I have posted this on my own FB page to get answers, as I know several in LE