Their policy only allowed them to refuse boarding, it never allowed them to remove a boarded passenger. It seems they are going to make the language more clear, set a time limit for when crew members must be booked on a flight, and to disallow LE to be contacted to remove passengers who aren't immediate security threats. The policy language was posted here many times, it only allowed them to deny boarding. That part of the policy is not being changed, they are just no longer going to allow that policy to be violated I guess.
https://www.nytimes.com/2017/04/16/us/united-passengers-removal.html?_r=0
If their new policy says:
'United Airlines, which is reviewing its policies after the violent removal of a passenger from a flight last week, says it will no longer allow employees to take the place of civilian passengers who have already boarded overbooked flights.'
Then what did their old policy state?
If I'm not going to let my dog run loose anymore, what was my dog doing previously?
Does anyone have a link to the actual policy as stated by United? Not a link to a media source that states their policy or someone stating their policy, the actual United policy in black and white.