Well put. The mom was heroic under the circumstances. She did everything right. The 911 operators did their job right also.My take on the 911 call. IMO, the mom was hyperventilating at the start of that call. Absolute panic. IMO, the 911 operator was not at all cold. They are trained to remain calm. They are in fact gathering mode. Because of the demeanor of the operator, the mom starts to calm down, she’s absolutely still terrified but she does an excellent job of clearly answering all the questions being asked. I was also struck by how polite the mom was during the call. It was a hard call to listen to.
Maybe it's extra difficult to process when everybody responds so well and the outcome is still tragic.
It's only my opinion but I feel like it's healthy to look for the good people and the good they did. The mom especially. She's 100% focused on that call on getting help, communicating, trying to control her emotions and be responsive under the unimaginably difficult circumstances.
She did her very best for Faye and deserves to be proud and admired for it. I don't blame anyone for not wanting to listen to such a heartbreaking call, but to me it's a small honor to witness a final act of love of a mother for her daughter. That part of it is beautiful and hopeful. No one can take that away.