Miller said family members know that Guillen has likely been found deceased. He spoke with them after they heard media reports about remains found. Family members pleaded with Miller for answers when no one at the Army would provide them with information.It should have been investigators who notified the family about finding Vanessa's body. Instead they found out from the media and apparently TM was the one who gave them the details.
Apparently the family reached out to Tim.
I agree that it should be the officials providing information surrounding the circumstances of their daughter's death and burial. In most cases, LE normally hold off giving the media any information until they have spoken with the family.
“I was driving up here yesterday when the sister, Mayra, called me. I’m choked up now. It’s one of the saddest calls I’ve ever heard or made in my life,” Miller said. “No military, no one even called her.”
So apparently the family contacted Tim Miller.