Is this what she wrote back to him in response? Found it on the second link:
"Yeah, I heard about that on the news, it's so terrible! I echo your thoughts that she'll be found safe, and soon...try not to beat yourself up about it too much. You couldn't have known how things would turn out, and even though I wasn't there that night, I know that when you're on duty, you always perform above and beyond what is asked or expected. Certainly, her interaction with you provided a positive impact. Whether you realise it or not, you definitely leave an impression on everyone you meet. You have an uncanny ability to reach out to people and empathise with them, no matter what their issue is or how well you know them. It's your gift. All I know for sure is that of all people, you were the best RMC staff member she could have come across this weekend. Try to take comfort in the fact that you did all you could for her, considering you can't see the future. :::hugs::: Much love, always!"