I've seen dispatchers at work, AMAZING is an understatement. There is good and bad in every profession, I'm not saying that this dispatcher did anything wrong by any means because we don't have all the information. To have the ability to take a call, determine the priority, dispatch the proper number of officers all while trying to remain calm, keep the caller calm, obtain additional information, etc. You all do a wonderful job. I would hate for this dispatcher to be second guessing herself right now. IMO, she was trying to clarify the location and obtain information to determine who/what needed to be sent.
Underappreciated profession for certain. Thank you for what you do!