I am appalled that the airline is not doing more for families.
One of the victims was Valentyna Somina, 67, who was flying back to Ukraine after a week's holiday in Dubai.
A family member said: 'They have confirmed that she, and all the passengers, did pass away. They have said they will be getting back in touch with us.
They called three times to confirm her name but thats it. They have just passed it to their managers and thats it. They really havent got their priorities straight.
Its a great loss for us and it doesnt seem like they care.
It would be nice to go there and be there, which is what were going to do next. We have booked flights to Moscow. But its going to be another 24 hours or so until we can be at the site.
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