I thought she had replied about 15 or 20 minutes and the operator said something like "so from about 10.30 he's been missing?"
I can tell you one thing, once my son stopped breathing in my arms, the scariest day of my life. In the moment when talking to paramedics I could not remember how long he had stopped breathing for and he was in my arms. Panic and trauma affects everyone differently. In reality my son had only stopped breathing for about 3 seconds but it felt like a lifetime.
I might be wrong, but I think your line of questioning is against TOS. Questioning the FFC is not accepted.