I so agree with you. This phone call tells you everything you need to know about this family. It was before they knew they were being recorded so it is the ONLY time we heard them being themselves. Cindy being passive-aggressive, Lee getting irritated by KC going round and round, KC being rude, crude, selfish, mean, I could go on. It breaks my heart everytime I hear Kristina cry. Before she breaks down and says "if anything happens to Caylee I'll die" she simply says "Casey!" The way she says it is like she just can not believe all KC wants is to talk to Tony when her little girl is missing. KC's reaction to her friend crying about Caylee is the most cold-hearted, evil thing I have ever heard in my life.