For all who missed the show or haven't read the transcript here it is as far as what Denise Hess said:
GRACE: To Denise Hess, this is a very close friend of the family. She`s even organizing searches for this little boy.
Denise, do we know if the father`s taken a polygraph?
HESS: I do not know that information. I`ve been in close contact with the family, but, of course, I`m sure investigators are telling them to not really speak publicly even with close friends at this point.
GRACE: Denise, what is the custody situation with little Dylan?
HESS: Dylan was awarded -- his mother was awarded full custody of him in September and then his father was awarded visitation on certain days.
GRACE: So how far apart do the mother and the father actually live?
HESS: It takes about traveling by -- by car, it takes about five hours to reach Colorado Springs from here.
GRACE: OK. Did Dylan drive or fly to his dad`s?
HESS: He flew in to the Durango Airport here. It`s my understanding around 6:00 or 6:30 Sunday evening.
GRACE: And what if anything did the father have planned to do with the little boy during the vacation?
HESS: I don`t know of anything specific. I know when I had spoke with the father at one point he said that they had gone shopping after they got off the -- after he picked up Dylan at the airport they had gone shopping for groceries and had talked about what they wanted to do for Thanksgiving.
I do know that Dylan had planned to spend time with friends and that he was supposed to be his friends around 6:30 in the morning, and it was his intent to get up and his dad to drive him to meet his friends at 6:30 in the morning.
GRACE: You mean on Monday morning?
HESS: Yes.
GRACE: OK. That`s interesting. That`s a new fact I didn`t know. I wonder what happened to that plan because the dad left at 7:30 without Dylan.
HESS: The dad said that Dylan had been up fairly late, the evening before he flew -- the night before he flew in to Durango. And he was really tired they had gone to bed. And that he had gotten up in the morning, stirred around the house, made some noise trying to get Dylan up, and Dylan didn`t want to get up and go into town at that time.
GRACE: Do we know, Denise Hess, whether there was any forced entry? Was anything taken from the home? And does the home have a burglar alarm or surveillance cameras on it?
HESS: I don`t know any of that information.
GRACE: OK.
Everyone, with me, close friend of the family, Denise Hess, and Denise, what is the relationship between the mother and the father? Is that still contentious?
HESS: Yes, they -- they`ve been back and forth over a few things. You know, a lot of divorces get nasty and messy and, you know, it`s unfortunate that people can`t always get along. But I don`t know that -- I don`t know. I don`t know how to answer that.
GRACE: Yes.
HESS: I don`t know that.
GRACE: Or one of the issues they fought about Dylan?
HESS: Not really to my knowledge until Elaine was awarded custody of Dylan and then Mark went and asked for visitation rights. That`s the only thing I know of. Other than that --
GRACE: How did the mom manage to get full custody?
HESS: I don`t know. I think that I need to clarify that she had -- it`s primary custodial rights.
GRACE: Yes. Yes. Yes.
HESS: So -- yes.
GRACE: That is different, Denise, you`re absolutely right about that.
Randy Zelin, explain the difference.
RANDY ZELIN, DEFENSE ATTORNEY: Well, the difference is when you`re talking about custody, you can have one parent being awarded sole custody. You can have parents being awarded joint custody. However, one parent has physical custody.
I`m divorced, that`s the arrangement that I have. We share custody, but my children live with my ex-wife. So that`s the difference.
GRACE: Out to the lines, Derek, Illinois. What`s your question, dear?
DEREK, CALLER FROM ILLINOIS: Hi, Nancy, I`m so happy you`re covering this. I only see it on you guys and ABC. I was wondering, what does the family friend think? I mean she knows them both. Has she -- what does the mom say about the dad? And does she think the dad did it? I know that`s kind of a sensitive question. But what does she think?
GRACE: You know, Denise Hess, what do you think?
HESS: I think that -- I don`t believe that Dylan ran away. I don`t -- I don`t really know what happened to Dylan, I can`t point the finger in any direction at this point. But I do know this community, I know there`s one way in that lake and one way out of that lake. And I just don`t -- I don`t know. I don`t know how to answer that question. I just know that all of us that are very close to Dylan know that he would not run away.
We all know in our hearts that he would not run away. We all feel like he would have contacted his friends in the morning. If he overslept, then those teenagers sometimes do, he would`ve called his friends and asked his friends to have their moms come and get him or something. We just don`t know. It`s just -- it`s very odd to all of us that he vanished and we just don`t know.
I hope this clears up things she said and who she is. jmo