CrankyPants
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- Apr 9, 2009
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I'll have to contradict you on this one. The patient ALWAYS is involved in the call to set up the appointment time. The specialist is contacted by the primary care physician's office to make arrangements for the transfer of records, but the PATIENT OR PARENT must make the contact to set up the appointment time. The office staff of the primary care physician doesn't know when the patient will be available. Sometimes they will call while the patient is standing in their office and hand the phone to them to set it up, but the patient/parent must verbally agree to the time when the appointment is made.
Sorry...not being disagreeable, but I now WORK at a primary care physician's office and I am quite familiar with the rules and procedures of how this is arranged.
I have to respectfully disagree with you there. I have been undergoing treatment for cancer for the last 3 1/2 years and......get this: I have NEVER been asked if I am available for an appointment. The receptionists hand me an appointment card and that's that. They expect me to adjust my schedule, not the other way around. This has been at least 6 separate facilities.
That being said, repeatedly projecting one's own experiences or "how things work" in one's own locality is unhelpful here. For instance, the school attendance policies that applied to Haleigh have nothing to do with where your kids/grandkids/friends/neighbors went to school and that localities policies.
I also have worked for a physician and I'm willing to bet that our office was run differently than the office where you are employed.